Refund Policy

We value your satisfaction and strive to ensure that our products meet your expectations. If for any reason you are not completely satisfied with your purchase, we offer the following refund policy and instructions:

  • 1.      Send an email to Myriaddynamics3d@gmail.com with the subject titled as: REFUND AND YOUR ORDER NUMBER, along with any reasoning as to why our product didn’t suit your needs. Response times may vary during busy hours but expect a response in 1-2 business days.

    2.      Once the order number is verified on our end, we will email the return shipping label to you to continue to the next step in the return process.

    3.      Once we receive your return we will notify you (via email).

    4.      After the return is verified and the conditions are met for a valid refund, payment will be refunded to the original payment method within 5-7 business days.

    a.      As a formal reminder: the shipping cost for the refund is NON-REFUNDABLE and will be deducted from your refund. See our Refund policy page for more details.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  1. Time Limitation: Returns are accepted only 15 days after the date of receiving your item.

  2. Brand New Condition:
    The item must be returned in its original, brand new condition. This means that the item must be free from any scuff marks, chips, or other signs of wear and tear.

  3. Original Packaging:
    The item must be returned in its original packaging.

  4. Proof of Purchase:
    A valid proof of purchase (such as a receipt or order confirmation) must be provided with the returned item.

Refund Process

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original method of payment.

Non-Refundable Items

Certain items are not eligible for refunds, including but not limited to:

  • Items that are not in brand new condition.

  • Items without original packaging or missing components.

  • Items returned without valid proof of purchase.

Shipping Costs

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at Myriaddynamics3d@gmail.com with the subject titled as: Refund and *your order number*.